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“You can wait for the world to change, but it won’t.
The change you seek is in you. Change you, and your world will change. From the inside out.”

~ Anonymous

AN IMMERSIVE, YEAR-LONG EXPERIENCE EXPERIMENT

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Inside Out is designed to investigate, innovate, and incubate bold ideas among a group of visionary health care leaders and Experience Designers. Just 10 enterprising health care systems will be accepted as Lab Partners.

This collaborative will embark on a courageous exploration of new concepts, new frameworks, and new discoveries. Ultimately, Lab Partners will be guided in designing and activating their own “Big E Experience” initiatives to transform their organizations and the industry.

FOUR LABS. FOUR CITIES. UNLIMITED POSSIBILITIES.

Over the course of 12 months, Inside Out Lab Partners will engage with one another four times in four cities to inquire, immerse, and invent. Each city provides a new landscape to shift perspective, discover new principles, and see ourselves and our possibilities anew.

Elements of the Experiment include:

  • Exploration and study of Experience exemplars
  • Immersive and interactive Experience salons
  • Creating leaders for Experience
  • Integrating human hospitality
  • Rich peer collaboration
  • Comprehensive Experience mapping and planning
  • Guided implementation

FOUR IMMERSIVE DISCOVERY LABS

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Leading

Transforming Experience is the legacy work of leaders.

Focusing on what it means to lead for Experience, we will explore innovative Experience exemplars, new leadership principles, and pioneering methods for positive cultural disruption.

Washington, DC, Q1 2017

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Looking

Learning to see what is rarely noticed.

We will use the lens of humanity to gain new perspectives and begin to see with new eyes —the eyes of caregivers, patients, and loved ones. Looking to truly see what is and what could be.

Chicago, IL, Q2 2017

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Living

Be the change.

Experience is not just another thing to do—but a way to do all things. We will move from ideas to action—creating Experience maps and plans to design, implement, and activate better Experiences.

San Francisco, CA, Q3 2017

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Loving

Work is love made visible.

This personal discovery gets to the heart of the matter—an inward exploration of the power of love—loving those we lead and those we serve—to enhance organizational empathy and widen our circles of compassion.

Sundance, UT, Q4 2017

WHO IS IT DESIGNED FOR?

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Inside Out is best for high-performing health care organizations—large, small, academic, private, public, children’s, community-based, urban, and rural—those who are willing to provoke the prevailing and frame the future. Our team of groundbreaking Catalysts—Experience Designers, Producers, Activators, and Exemplars—will guide Lab Partners through exploratory excursions, interactive salons, engaging provocations, and strategic Experience mapping, along with hands-on followup for organization-wide implementation.

GET STARTED

Ready to discover more? Contact us today.
If not today, when? If not you, then who?
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